Shipping policy
Normal shipping times as per Canada Post guidelines. All orders are shipped with a tracking number via standard service (unless otherwise purchased). If you need assistance please contact me at creator@callistafaye.ca with your order number.
I live on an acreage out in the middle of nowhere, so I make a trip into the Post Office at least once a week. Keep this in mind, as well as my 5-7 business day creation time, when placing your order. If something is time sensitive, feel free to reach out & I can do my best to work with you.
If you do not see your country at checkout, let me know & I can look into adding rates for your area.
Please be aware that international orders may be subject to import duties, taxes, or other fees charged by the destination country's customs authorities. These charges are the responsibility of the customer and are not included in the price of the product or shipping.
We are not responsible for any delays or additional costs incurred due to these fees. Please check with your local customs office for more information about potential duties and taxes.